Terms and Conditions

Note Regarding Pets:

For the safety and serenity of all, please keep pets home or at your vehicle. Water for pets is available; please ask.

Transporting Your Plants

  • When using an open vehicle/trailer, be sure to bring tarps or a suitable covering to protect your plants. Even a short trip can kill nursery stock.
  • Please bring your own plastic/cardboard if you want to protect the inside of your vehicle.


  • Please contact us for current rates.
  • Note: C.O.D. orders cannot be dropped without proper payment (cash or check). To ensure timely deliveries and minimize cost, unloading assistance is requested.

Will Call Orders

  • For customers who prefer to pick up their orders, we request a 48-hour (2 business day) notice.
  • When picking up a load, again, be sure to bring tarps or a suitable covering to protect your plants.

Restocking Fee

  • There is a 20% restocking fee on any accepted returns and on orders not picked up or cancelled after 30 days.
  • We reserve the right to determine if plants are in acceptable condition.


  • Out Back Nursery, Inc. will replace, once, any woody plant which fails within 1 year of purchase from our Retail Price list.
  • We must inspect all plants in question along with an invoice before honoring warranty.
  • An appropriate substitution/credit may be made if failed plant is no longer available.
Warranty does not apply to wholesale.


  • 100% non-refundable down payment required to hold plants to be picked up or delivered 14 days out from time of order.
  • Net payment 30 days to those with established accounts; otherwise, cash, check, and C.O.D.
  • All new accounts desiring credit, please contact us for an Application.
  • Interest in the amount of 1.5% per month is charged on past due (over 30 days) accounts.
  • A service fee of 4% will be added to wholesale purchases made with a credit card.
  • State sales tax is applied to taxable accounts. Tax-Exempt organizations must have a completed Sales Tax Exemption (ST3) Form on file with us prior to purchase in order to avoid being charged state sales tax.
  • Quantity discounts are for same size and variety of plant. Plants must be picked up/delivered at the same time to receive quantity discounts.
  • Please contact us for a current Wholesale Price List.
  • All prices quoted are F.O.B. Out Back Nursery, Denmark Township, MN. Prices are subject to change without notice. Some exclusions may apply.

Wholesale Claims

  • Claims for any cause must be made within 5 days of invoice.
  • All shipments travel at purchaser's risk.
  • Out Back Nursery, Inc. warranties the extent of the purchase price that the stock is true to name.
  • Seller gives no other warranty, expressed or implied, and will, under no circumstances, be liable for more than the invoice value at the time of purchase.
  • We cannot assume any warranty as to productiveness after transplanting.